Ratings & Reviews

Overall Rating

4.00(36 reviews)97.2% of customers recommend this property

Rating Per Category


Your Review

Submit a Review

Resident Reviews

Good apartments for studentssubmitted by Bailey W. - |Recommended: YesThe apartments themselves are very nice, the staff are kind and helpful. I enjoy the grounds also, and it is close to the University. However, as it is student housing, many of the neighbors are extremely loud late into the night - especially on weekends. It would be nice if residents observed quiet hours - it would be much easier to study and sleep.
response from property -Bailey, Thank you so much for taking the time to leave a review. I'm sorry to hear that you are having issues with noisy neighbors. Management and staff haven't had any calls or complaints from you so we had no idea it was a problem. Current policy has quiet hours from 10 p.m. to 7 a.m. seven days a week. We do make exceptions for the weekends and extend quiet hours to midnight on Friday and Saturday nights. If you are bothered by noisy neighbors during quiet hours please contact either myself or the on site community ambassador. We are able to get things shut down pretty fast and then keep an eye on the offenders to limit recurrences. Thank you so much for being such a great resident and we will do all we can improve your stay here at University Gardens. Thank You, University Gardens Apartments
University Gardens Works Perfectly For Mesubmitted by ANDREW S. - |Recommended: YesUniversity Gardens is a college student community that understands what students want, need, and are interested in. Take the flat-screen TV's installed in each apartment, for example. They feature DirecTV but, more importantly, feature VizioCast so that residents can stream content from their smartphones and tablets. Take the fact that the apartments are fully-furnished this makes moving in more simple and easy. The furniture is fairly modern and neutral enough so that it allows residents to decorate in any way they'd like. Take the fact that the community is located near the University of Utah and the 400 South Trax Line that leads straight to the U's Campus. Take the fact that the property is actively yes, even in winter , laying concrete and building up the property, including a hot tub area and outdoor grilling area. There are a few downsides to the property, however. The first is that the property's parking availability isn't enough to suit all of its residents. Without paying for a reserved parking space, residents are left to park on busy and crowded 100 South. If you have to park across the street from the property, crossing back as a pedestrian can sometimes be dangerous, especially at night. The second is that, like all apartment properties, the walls are fairly thin when my roommate decides to head to bed at 3 AM, I can literally hear every single thing he is doing in the bathroom and it wakes me up. I have also heard my neighbors, on occasion, with loud music playing. The third is that some of the construction of the apartment seems incomplete I moved in right after the apartments were renovated, and it must've been rushed, because there are areas that, although inconspicuous, are missing paint, or are chipped, or the door doesn't quite fit the door frame either too big or too small . I'd like to see these things fixed before I'd give a full five-star rating. The staff has been incredibly helpful and timely when my apartment was in need of maintenance. It is also nice to have a property manager that knows me by my first name and gets to know the residents. Compared to where I have lived in the past, and including the nice features of University Gardens hello, Google Fiber , I would give University Gardens a solid four-star rating.
response from property -Andrew, Thank you so much for taking the time to write such a detailed and honest review! I'm glad to hear that you are enjoying the provided furnishings and I am just as excited as you for the release of the new fire pits, hot tub, and barbecue areas. They should be finished soon and they are going to be AWESOME! I can't wait to throw our very first "pool" party in the new spa. It is unfortunate that our available parking is so limited. We are working on alternatives for the 2017-2018 school year but with so many students driving their own cars these days I'm afraid that we will always be short of demand. I am so sorry to hear that there are existing maintenance needs in your apartment. You are welcome to come into the office and let me know what needs attention or you can always enter a work order in the system and maintenance will get right on it. Again, thank you for taking the time to give us your opinion. You have been a wonderful resident and we are so grateful to have you here!
Great place submitted by Anna S. - |Recommended: YesI love my apartment. It's in a really good condition and is safe. Would definitely recommend this place.
response from property -Ana, Thank you so much for the great review! If you have any ideas that could make things even better please let us know. We love to hear from our residents!
I enjoy living in such nice apartmentssubmitted by Cameron C. - |Recommended: YesNice neighbors, close to campus and very nice apartments with nice furniture and appliances
response from property -Cameron, Thank you so much for taking the time to leave a review! I'm glad to hear that you are enjoying your apartment and making friends with your neighbors. I look forward to enjoying a great new year with awesome residents like you!
Goodsubmitted by Dongwook K. - |Recommended: Yesgood
Great location submitted by Isabelle I. - |Recommended: YesThe location is awesome It's great that you can walk to school and having utilities be a flat rate so that you don't have to hassle your roommates with paying bills is so nice.
Tennantsubmitted by Derek H. - |Recommended: YesThe gardens provided us with a good home close to the Univerisity for a full year. One shining feature that the gardens has that several other apartments don't have is how well lit the apartments are. Every room has two windows, and tall trees allow the sunlight to dance into your living room. The manager, Lisa Knight was also very accommodating, any time we needed anything she was very helpful and friendly.
A well kept respectful place that's well managedsubmitted by David S. - |Recommended: YesFantastic!!!
Great place to live! office staff is very friendly and helpfulsubmitted by Cheryl G. - |Recommended: Yeslove the apartments!
response from property -Thank you! We're glad you've had a great experience here!
Terrific!submitted by David S. - |Recommended: YesHaving jenny on-site and so hospitable and helpful is a god send. Great community here ....
response from property -Thank you! It is our goal to make and keep The Gardens a great place to live!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of University Gardens Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by University Gardens Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose